What is ZeptoMail?#
ZeptoMail is Zoho’s transactional email service, with API and SMTP delivery options. Read more on the official website and in the official documentation.
Profile#
The Jooosi Mail ZeptoMail profile supports these transports and settings:
- Transport schemes:
zeptomail+api(default),zeptomail+smtp, andzeptomail+smtps. - API: enter the required API token in
api_token. - SMTP or SMTPS: enter the SMTP username (defaults to
emailapikey) and password. - The SMTP password can use the API token when no password is supplied. A configured Webhook secret enables signature verification.
Select a transport scheme and fill in the fields shown for that scheme. Secret fields should be copied from your provider account and kept private.
Create the connection#
- In WordPress admin, open Jooosi Mail → Connections and choose New connection.
- Enter a descriptive Connection name and select ZeptoMail in Profile.
- Choose the transport scheme and enter the matching required credentials listed in the Profile section.
- Review the sender, routing, and advanced settings for this connection.
- Choose Create connection to save it.
For the shared connection workflow, see Provider profiles and transports.
Verify delivery#
Follow Send a test email and send it to a mailbox you can check. A test sends a real email. Check the mailbox and Jooosi Mail → Logs for the attempt status. See Email logs and resending for details.
Webhooks#
The adapter recognizes soft/hard bounce, open, click, delivered, and feedback-loop events. Enable Webhooks, save the connection, and configure ZeptoMail with the displayed callback URL. A configured Webhook secret enables HMAC signature verification; without one, unsigned callbacks are accepted. See ZeptoMail webhook documentation and the Provider webhooks guide.
Troubleshooting#
- For API, check the API token; for SMTP/SMTPS, check the username and password. The default SMTP username is
emailapikey.For signature errors, confirm the Webhook secret and that the provider signature header reaches WordPress.For more detail on a failed attempt, review Jooosi Mail email logs.