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Zoho Mail

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Overview
Contents
On this page
  1. Before you begin
  2. Supported transport and settings
  3. Supported transport schemes
  4. Required settings
  5. Create the connection
  6. Verify delivery
  7. Webhooks
  8. Troubleshooting

The Zoho Mail profile provides SMTP and SMTPS delivery; it does not offer an API transport. It includes a Zoho account type choice.

Before you begin#

Have an account with the provider that is enabled to send mail, a sender address accepted by that account, and credentials for the method you plan to use. Copy credentials from your own provider console. Do not include credential values in documentation, screenshots, or support requests.

Supported transport and settings#

Supported transport schemes#

The profile supports zohomail+smtp (default) and zohomail+smtps.

Required settings#

  • Username is the Zoho Mail login.
  • Password is required and secret.
  • Optional account type choices: personal (default), business, or pro.
  • No host, port, API key, or region settings are exposed.

Create the connection#

  1. In WordPress admin, open Jooosi Mail → Connections and choose New connection.
  2. Enter a descriptive Connection name and select Zoho Mail in Profile.
  3. Choose the transport scheme you want to use. Enter its required fields listed above and leave fields for other schemes empty.
  4. Review the sender, routing, and advanced settings for this connection.
  5. Choose Create connection to save it.

For the shared form workflow, see Connect a provider.

Verify delivery#

Use Jooosi Mail’s Send a test email flow, select this connection, and send to an inbox you control. The test sends a real message. Confirm the attempt appears in Email Logs and review the provider response if it fails. See Send a test email.

Webhooks#

This profile does not declare a provider webhook adapter. Track delivery outcomes in the Jooosi Mail email logs. See the shared email logs guide.

Troubleshooting#

  • If login fails, check the account type and verify that the credentials are valid for SMTP access.
  • If SMTP and SMTPS behave differently in your hosting environment, try the other supported scheme and review the latest connection attempt. The profile does not declare a webhook adapter, so use Email Logs.